Booking Modifications -

* Bookings can be modified by going to your Reservation Confirmation email and following the links.
* You can request a modification by completing your request/s and sending the Modification Request.
* Staff at Nature Foundation will respond to you within 5-7 business days.
* Confirmed bookings cannot be edited on the day of arrival unless a vacancy/space exists and full payment for any additional bookings are paid for on arrival.
* Any edit requests will be subject to the payment cancellation and refund terms and conditions below.
* Requests to edit confirmed bookings include - number of person/s on the existing booking; change of arrival and or departure date/s; change of accommodation or campsite or campground options; increase and/or decrease of nights; additional or removal of vehicle(s) for nature drives to the existing booking.

Cancellations -

* Bookings can be cancelled by going to your Reservation Confirmation email and following the links.
* You can request a cancellation by completing your request and sending the Cancellation Request.
* You will receive an email confirming your Cancellation Request.
* Staff at Nature Foundation will respond to you within 5-7 days business days.
* Cancellations requested at least 21 calendar days prior to the arrival date of a booking are eligible for a full refund (less an administrative fee of $25.00).
* Cancellations requested less than 21 calendar days prior to the arrival date of a booking are not eligible for a full or partial refund or credit unless the nature reserve and/or accommodation / campground / campsites have been closed by Nature Foundation (subject to the variation clause below).
* Where there are extenuating or unforeseen circumstances from either party (eg severe medical episode; fire conditions) Nature Foundations CEO at their discretion may authorise a full or partial refund or a suspension of the payment as a credit to re-book and use within a 12-month per